Re: Social Media Buttons
.net magazine recently published the Big question: should we drop social media buttons with opinions and anecdotes from various professionals.
Two common arguments against them are:
Social widgets are massive. They’re effectively additional websites sandboxed within tiny iframes and most are poorly optimised. Facebook’s “like” button is appalling. This problem cannot be understated and I developed Socialite.js for exactly that reason. Socialite defers loading and works extremely well. It doesn’t reduce the amount of bytes being shipped, but it does let your website load first before the stream is saturated with social extras.
They don’t work
It’s often suggested that if people want to share, they’ll share regardless of being presented or prompted with functionality to do so. I cannot disagree with this notion more. Simplicity and ease-of-use makes a huge different. As designers — insert “UX” if it tickles your fancy — we should know this. Just think of Amazon’s patented 1-click payment. Users can be influenced and even manipulated by design. Subtlety is key, overt and obnoxious implementations will fail. But if we’re going to make such an argument either way we need objective reasoning. Statistics and testing; I’ve not seen a shred of either in this debate (edit: now I have, thanks @IA!) Even if we had that, results are almost certainly going to be website and audience specific.
Of course, simply decorating your website with sharing buttons for every social network under the sun isn’t going to be effective. It’s a naive “social media strategy” made prevalent by marketers who are now wetting themselves over QR codes.
Social widgets are a stopgap solution; use with care. I suspect Web Intents will replace them in the near future, so I guess my conclusion is to avoid ignoring a concept entirely because it lacks sophistication at present. I realise my hypocrisy in dismissing QR codes — but come on! I’ll happily eat these words if proven wrong.
Update some great responses on Twitter:
@dbushell Making sharing harder can be a good thing; without buttons we might see more considered comments alongside the links people share.
— Paul Lloyd (@paulrobertlloyd) July 20, 2012
@dbushell As for testing: It is incredibly hard. You simply can’t A/B test one and the same article on Social Media Buttons or not.
— Oliver Reichenstein (@iA) July 20, 2012